SHIPPING & RETURNS
You may return most new, unopened items within 30 days of delivery for a full refund. If the item is defective or was our error we will refund and cover return shipping. Some items that come with manufacturer warranty are handled directly by the manufacturer, we will let you know the correct process if this is the case with an item you are trying to return. Please CONTACT US for all returns!
Refunds are processed once we receive the item back, you will normally see your refund within 7-14 days depending on your credit card processor once the item is back in our store.
If you need to return an item, please CONTACT US with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order or how to go about retuning a specific manufacture warranty product directly.
We currently ship to USA addresses only!
Most items displayed in our online store are in stock and will normally ship within 2-3 business days by USPS, if an item is NOT we will estimate shipping dates for you based on the availability of your items and the shipping options you choose.
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Pet Boutique & Biscuit Bar